tk1779 Privacy Policy — How We Collect, Use, and Protect Your Personal Data

tk1779 collects personal information through several channels: directly from you during account registration and ongoing platform use, automatically through your device and browsing activity, and from third-party verification and payment service providers. The categories of data we collect are described below.

Registration and Identity Data: When you create a tk1779 account, we collect your mobile phone number (which serves as your primary account identifier and OTP authentication channel), your date of birth (required for age verification), a self-selected username, and a hashed version of your chosen password. Your real name may be collected during KYC verification if required under our anti-money laundering procedures.

KYC and Verification Documents: For players subject to identity verification — including all accounts requesting withdrawals of ৳10,000 or above — we collect copies of government-issued photo identification (National ID Card, passport, or driving licence), proof of residential address, and proof of payment method ownership. These documents are stored securely and are used solely for identity verification and fraud prevention purposes.

Transaction and Financial Data: We record the details of all deposits and withdrawals processed through your tk1779 account, including the payment method used (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, or Mastercard), transaction amounts in Bangladeshi Taka (৳), transaction timestamps, and payment provider reference numbers. We do not store full card numbers or mobile wallet PINs — these are handled exclusively by the relevant payment provider's own secure systems.

Gaming and Betting Activity Data: tk1779 maintains a full record of your wagering activity, including bets placed, games played, wager amounts, outcomes, bonus usage, and session durations. This data is used for account management, dispute resolution, responsible gaming monitoring, and platform improvement.

Device and Technical Data: When you access tk1779, our systems automatically collect certain technical information including your IP address, device type and operating system, browser type and version, screen resolution, and time-zone setting. This data is used for security monitoring, fraud detection, and to optimise the platform experience across different devices common in Bangladesh, including Android smartphones and entry-level browsers.

Communications Data: If you contact the tk1779 support team via email at [email protected], we retain a record of your enquiry and our response. This includes your name (if provided), the content of your message, and any attachments you submit. These records are kept for customer service quality and dispute resolution purposes.

tk1779 processes your personal data only for clearly defined and lawful purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The specific purposes for which we use your personal data are set out below, along with the legal basis for each processing activity.

• Account Creation and Management: We use your registration data to create and maintain your player account, authenticate your identity on login, and deliver personalised account features. This processing is necessary for the performance of the contract between you and tk1779.
• Payment Processing: We use your financial data to process deposits and withdrawals via your chosen payment method. Transaction data is shared with the relevant payment provider (such as bKash or Nagad) only to the extent required to complete the transaction. This processing is necessary for the performance of the contract.
• Age and Identity Verification: We process KYC documents to verify that players are aged 18 or above and that their identity matches their registered account details. This processing is necessary for compliance with our legal and responsible gaming obligations.
• Fraud Detection and Security: We analyse device data, IP addresses, and transaction patterns to detect and prevent fraudulent account activity, money laundering, bonus abuse, and multi-accounting. This processing is in tk1779's legitimate interest in maintaining a secure and fair platform.
• Responsible Gaming Monitoring: We monitor gaming activity data — including session frequency, deposit volumes, and wager patterns — to identify players who may be exhibiting signs of problem gambling and to trigger appropriate interventions under our Responsible Gaming policy. This processing serves both a legitimate interest and a legal compliance obligation.
• Customer Support: We use your communications data to respond to enquiries, investigate complaints, and resolve disputes. This processing is necessary for the performance of the contract and serves our legitimate interest in maintaining service quality.
• Platform Improvement and Analytics: We use aggregated and anonymised technical and gaming data to analyse platform performance, identify bugs, optimise game load times, and improve the user experience for players across Bangladesh. No individual player is identifiable from this aggregated data.
• Marketing Communications: Where you have opted in to receive promotional communications from tk1779, we may use your mobile number to send you information about bonuses, seasonal promotions (such as Eid or BPL-related offers), and platform updates. You may withdraw this consent at any time by contacting [email protected].

tk1779 does not sell, rent, or otherwise transfer your personal data to third parties for commercial purposes. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.

Payment Service Providers: To process deposits and withdrawals, we share relevant transaction data with your chosen payment provider — which may include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Visa, or Mastercard. Each payment provider operates under its own privacy policy and is an independent data controller in respect of the data it processes on your behalf.

KYC and Identity Verification Partners: Where tk1779 uses third-party identity verification technology to assist with the KYC process, relevant identity document data may be shared with that provider under a binding data processing agreement. Such providers are permitted to use your data only for the purpose of identity verification on behalf of tk1779 and for no other purpose.

Game Content Providers: When you launch a game on tk1779, your account identifier and session token are shared with the game content provider (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi) to initialise and manage your game session. These providers receive only the minimum data required to operate the game and settle the result. They do not receive your full registration details or financial transaction history.

Legal and Regulatory Disclosure: tk1779 may disclose your personal data to law enforcement agencies, courts, or other competent authorities where required to do so by applicable law, court order, or lawful regulatory request. We will endeavour to notify you of any such disclosure unless we are legally prohibited from doing so.

Business Transfers: In the event of a merger, acquisition, or sale of all or part of tk1779's business, player personal data may be transferred to the acquiring entity as part of the transaction. If such a transfer occurs, we will take all reasonable steps to ensure that your data continues to be protected in accordance with this Privacy Policy, and we will provide advance notice of any material change in data controller.

tk1779 uses cookies and similar client-side tracking technologies to operate the platform effectively, maintain session security, and gather anonymised analytics about how players use the site. This section explains the types of cookies we use, their purpose, and how you can manage your cookie preferences.

What Is a Cookie? A cookie is a small text file that a website stores on your device when you visit. Cookies allow the site to remember information about your visit — such as your logged-in status or preferred language — across page loads and sessions. tk1779 uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a defined period).

Managing Cookies: You may control or disable cookies through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging into your tk1779 account, as these cookies are essential to session management. Disabling functional or analytics cookies will not affect your ability to play but may reduce the personalisation of your experience. Most modern browsers — including Chrome, Firefox, and Samsung Internet (common on Android devices in Bangladesh) — offer granular cookie management in their privacy or settings menus.

Third-Party Analytics: tk1779 may use anonymised, aggregated analytics data to understand aggregate usage patterns. No personally identifiable information is included in analytics reporting, and analytics data is not linked back to individual player accounts.

tk1779 applies a layered approach to data security, combining technical controls, organisational policies, and ongoing monitoring to protect player personal data against unauthorised access, disclosure, alteration, or destruction.

Technical Safeguards:

• Transport Layer Security (TLS): All data transmitted between your device and tk1779 servers is encrypted using TLS 1.2 or higher. Our SSL certificate is maintained and renewed without interruption.
• Password Hashing: Player passwords are never stored in plain text. We apply industry-standard one-way cryptographic hashing with per-account salting, so that even in the unlikely event of a database exposure, passwords cannot be reversed.
• OTP Two-Factor Authentication: All account logins from new or unrecognised devices require OTP verification via the player's registered Bangladesh mobile number, providing an additional layer of protection against credential-based attacks.
• Intrusion Detection and Monitoring: tk1779 maintains continuous server-side monitoring for anomalous access patterns, brute-force attempts, and unusual transaction activity. Alerts trigger immediate review by our security team operating on Bangladesh Standard Time (BST, UTC+6).
• Database Access Controls: Player data is stored in segregated database environments with strict role-based access controls. Production databases are not accessible from public networks and require multi-factor authentication for administrative access.

Organisational Safeguards: All tk1779 staff and contractors with access to personal data are subject to confidentiality obligations. Access to sensitive player data is restricted to personnel who genuinely require it for their role. We conduct regular internal reviews of data access logs to identify any inappropriate or unauthorised access.

Data Breach Response: In the event of a confirmed personal data breach that poses a risk to player rights and freedoms, tk1779 will notify affected players without undue delay, providing a clear description of the nature of the breach, the categories of data involved, the likely consequences, and the steps we are taking to address it. Players who suspect that their tk1779 account has been compromised should contact [email protected] immediately.

tk1779 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with applicable legal and regulatory obligations, and to resolve disputes or enforce our agreements. The following retention periods apply to the main categories of player data:

When the applicable retention period expires, personal data is securely deleted or irreversibly anonymised in accordance with tk1779's data disposal procedures. Players who close their accounts voluntarily may request early deletion of data that is not subject to a legal retention requirement by submitting a written request to [email protected]. Requests will be reviewed and responded to within 30 calendar days.

As a player on tk1779, you hold a number of rights in relation to your personal data. tk1779 is committed to honouring these rights and will respond to all verified requests within 30 calendar days. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

To exercise any of the rights listed above, please submit a written request to [email protected] from the email address or mobile number associated with your tk1779 account. We may need to verify your identity before processing the request. There is no charge for exercising your privacy rights, and tk1779 will not penalise you in any way for making a legitimate data subject request.

Withdrawal of Marketing Consent: If you have previously opted in to receive promotional communications from tk1779 and wish to withdraw that consent, you may do so at any time by emailing [email protected] with the subject line "Unsubscribe". Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal, and does not affect the processing of data for other lawful purposes such as account management and payment processing.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way tk1779 handles your personal data, please contact our support team in the first instance:

• Email: [email protected] (plain text — not a clickable link)
• Response Time: We aim to acknowledge all privacy-related enquiries within 2 business days and to provide a substantive response within 30 calendar days.
• Subject Line: Please use "Privacy Request" or "Data Subject Request" as your email subject line to ensure your message is routed to the correct team.

Complaints: If you are not satisfied with our response to a privacy concern, you have the right to escalate your complaint to the relevant data protection authority or consumer protection body applicable in your jurisdiction. tk1779 takes all formal privacy complaints seriously and will cooperate fully with any lawful investigation.

Policy Updates: tk1779 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes, we will notify registered players via the mobile number or email address associated with their account prior to the change taking effect. The effective date at the top of this policy will always reflect the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Continued use of the tk1779 platform following notification of any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree to the updated terms, you should discontinue use of the Service and contact [email protected] to close your account.